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Learning solutions

To succeed in an increasingly complex operating environment, financial institutions need their people to be up to the challenge. 

For more than 40 years, Moody’s has set the industry benchmark in financial services education, elevating banking and lending professionals’ skills worldwide.

Our robust curriculum of comprehensive learning solutions is aligned with industry and risk management best practices and is designed to provide you with scalable, flexible support.

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How can we help?

In an AI- and technology-driven marketplace, your people remain your competitive advantage. Onboard, develop, and retain your most valuable assets with our full-service learning solutions suite, and see them lead your organization into the future.

01
Onboard and develop new talent

Provide your new hires with the foundation they need to succeed while prioritizing speed-to-competency and desk-readiness.

02
Ensure core capabilities across teams

Attain, maintain, and evidence proficiency for all employees with robust core curricula and data-driven certification programs through our learning platform.

03
Transform your credit and risk culture

Connect vision to results with blended learning programs that align with your organizational priorities and accelerate your strategy.

04
Embed new or advanced skill sets

The skills professionals need today are different from the ones they needed even five years ago.

What will the next five years bring?

05
Bolster your L&D bench strength

Consider us an extension of your Learning and Development team. Leverage our extensive suite of solutions and expertise in designing, developing, and tracking training initiatives.

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Speak to our team today

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Learning solutions
Solutions for businesses

Find out more about our suite of solutions by downloading our Learning Solutions Guide or speaking to one of our Learning Specialists.

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Learning solutions
Solutions for individuals

Ready to take the next step in your career? Explore our on-demand learning offering and instantly enroll in the industry’s best eLearning courses.

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Building better bankers with blended learning

Personalization is a key tenet of our learning philosophy, so our suite of solutions and content is designed to be flexible and scalable and to appeal to people with different learning styles. 

Contextualized diagnostics

Our unique credit skills diagnostic immerses bankers in real-world scenarios to assess their performance and decision-making abilities. Afterward, they receive immediate access to targeted online training.

Social learning

Moody's social learning programs bring professionals together by prioritizing collaboration and learner-led outcomes.

eLearning

Our on-demand, mobile-friendly eLearning courses feature integrated case studies; real-world, hands-on examples; and downloadable job aids.

Coaching and mentoring

Our turnkey guides empower your managers to strengthen and sustain their team’s newly acquired skills.

Instructor-led training

Facilitated by subject matter experts with extensive financial services experience, our workshops and skills application labs provide a sandbox-like environment for hands-on skill practice. These are available both virtually and in person.

Global perspective, local expertise

01 Americas

Americas

Whether you’re one of the thousands of community banks, a regional or superregional bank, or a national or multinational financial institution, your customers rely on your bankers to help them grow their businesses or take care of their personal finance needs.

Moody’s helps you solve the major talent management challenges, including:

  • Training and retaining new talent
     

  • Accelerating career development and growth

  • Preparing your best people for promotion
     

  • Nurturing your current and future leaders

02 UK and Europe

UK and Europe

Evolving regulatory requirements, the rapid advancement of technology, and shifting consumer expectations are shaping the banking sector in Europe and the UK. The competitive pressure from non-traditional financial service providers, including fintech startups and big tech companies entering the financial space, is also compelling traditional banks to innovate or lose market share.

Moody’s prepares our clients to navigate these opportunities and challenges, equipping their people with the skills they need to adapt to regulatory changes, understand and adopt new technologies, and create differentiated customer experiences.

03 Africa

Africa

Banking in Africa is characterized by innovation and a commitment to contribute to economic development in the real economy with a focus on financial inclusion and supporting microenterprise. Highly skilled professionals are essential in delivering organizational success and positive societal impact.

Banks across Africa are partnering with Moody’s to:

  • Equip their people with fundamental analytical, decision-making, and relationship skills
     

  • Embed emerging and evolving skills required to navigate the unique challenges of the African market

  • Unlock growth opportunities across a range of customer segments and banking domains

04 Middle East

Middle East

The banking sector in the Middle East is navigating a transformative phase, marked by the rapid digitalization of financial services and the integration of cutting-edge technologies. This shift presents significant opportunities for enhancing service delivery, personalizing customer experiences, and improving operational efficiencies.

We partner with our clients to equip their staff with the necessary knowledge and skills to manage new technologies, understand and comply with evolving regulations, and adopt banking and lending best practices, ensuring the resilience and competitiveness of financial institutions across the region.

05 Asia-Pacific

Asia-Pacific

The needs of bankers across the Asia-Pacific are as diverse as the banks and countries within the region.

Moody’s blended approach to learning leverages global best practices alongside local expertise to deliver learning that is both scalable and localized.

Banks across the Asia-Pacific are partnering with Moody’s to:

  • Train new-to-industry hires
     

  • Upskill entire teams through capacity-building initiatives

  • Deliver change management and strategic transformation programs
     

  • Support the granting of lending delegations
     

  • Provide regulators with quantitative information on their bankers’ capabilities

Americas

Whether you’re one of the thousands of community banks, a regional or superregional bank, or a national or multinational financial institution, your customers rely on your bankers to help them grow their businesses or take care of their personal finance needs.

Moody’s helps you solve the major talent management challenges, including:

  • Training and retaining new talent
     

  • Accelerating career development and growth

  • Preparing your best people for promotion
     

  • Nurturing your current and future leaders

UK and Europe

Evolving regulatory requirements, the rapid advancement of technology, and shifting consumer expectations are shaping the banking sector in Europe and the UK. The competitive pressure from non-traditional financial service providers, including fintech startups and big tech companies entering the financial space, is also compelling traditional banks to innovate or lose market share.

Moody’s prepares our clients to navigate these opportunities and challenges, equipping their people with the skills they need to adapt to regulatory changes, understand and adopt new technologies, and create differentiated customer experiences.

Africa

Banking in Africa is characterized by innovation and a commitment to contribute to economic development in the real economy with a focus on financial inclusion and supporting microenterprise. Highly skilled professionals are essential in delivering organizational success and positive societal impact.

Banks across Africa are partnering with Moody’s to:

  • Equip their people with fundamental analytical, decision-making, and relationship skills
     

  • Embed emerging and evolving skills required to navigate the unique challenges of the African market

  • Unlock growth opportunities across a range of customer segments and banking domains

Middle East

The banking sector in the Middle East is navigating a transformative phase, marked by the rapid digitalization of financial services and the integration of cutting-edge technologies. This shift presents significant opportunities for enhancing service delivery, personalizing customer experiences, and improving operational efficiencies.

We partner with our clients to equip their staff with the necessary knowledge and skills to manage new technologies, understand and comply with evolving regulations, and adopt banking and lending best practices, ensuring the resilience and competitiveness of financial institutions across the region.

Asia-Pacific

The needs of bankers across the Asia-Pacific are as diverse as the banks and countries within the region.

Moody’s blended approach to learning leverages global best practices alongside local expertise to deliver learning that is both scalable and localized.

Banks across the Asia-Pacific are partnering with Moody’s to:

  • Train new-to-industry hires
     

  • Upskill entire teams through capacity-building initiatives

  • Deliver change management and strategic transformation programs
     

  • Support the granting of lending delegations
     

  • Provide regulators with quantitative information on their bankers’ capabilities

Who we help

01 Commercial banking

Commercial banking

Our Commercial Banking courses are designed to develop the full range of technical, analytical, sales, and negotiation skills that today’s banking and lending professionals need to be successful.

Anchored by our globally recognized Commercial Lending course, our curriculum covers core concepts across the lending value chain — from prospecting to credit assessment to loan documentation — as well as specialized topics including agricultural lending, commercial real estate lending, and problem loan monitoring and management.

02 Business/SME banking

Business/SME banking

Whether your people work with small, family-owned firms or midsize corporations, our Business/SME banking curriculum includes courses that will teach them how to source opportunities, have insightful conversations with business owners, analyze a full range of credit risks, and structure risk-aware solutions.

For those who work in specialized segments, our suite of solutions also includes courses on agricultural lending, commercial real estate lending, and loan documentation.

03 Consumer banking

Consumer banking

Successful retail banking professionals build meaningful, lasting relationships with customers, communicate effectively with internal partners, and evaluate and structure high-quality consumer loans.

To help your people build those skills, we offer a range of frontline and coaching courses centered on our CON2ECT Customer Experience Model. For financial institutions that already have a model, we offer skills-based sales and service training as well.

Our curriculum is rounded out with credit-focused courses that teach learners how to evaluate, document, and manage consumer loans and meet the needs of small-business customers serviced by the retail organization.

04 Community banks, credit unions, and building societies

Community banks, credit unions, and building societies

Our solutions for your frontline employees introduce the skills needed to build meaningful, lasting relationships with customers (or members), improve communication with internal partners, and evaluate and structure high-quality consumer loans.

We can also help your business banking staff learn how to deepen relationships with small-business members and deliver differentiated solutions.

05 Corporate and investment banking

Corporate and investment banking

Our Corporate and Investment Banking courses explore the financial analysis, cash flow analysis, and risk management skills needed to evaluate complex financing arrangements and design strategic solutions that advance your organization’s relationships with its largest clients.

Our suite of solutions also includes intermediate and advanced courses on a range of specialized topics, from bank and sovereign risk analysis to public finance and corporate debt restructuring.

Commercial banking

Our Commercial Banking courses are designed to develop the full range of technical, analytical, sales, and negotiation skills that today’s banking and lending professionals need to be successful.

Anchored by our globally recognized Commercial Lending course, our curriculum covers core concepts across the lending value chain — from prospecting to credit assessment to loan documentation — as well as specialized topics including agricultural lending, commercial real estate lending, and problem loan monitoring and management.

Business/SME banking

Whether your people work with small, family-owned firms or midsize corporations, our Business/SME banking curriculum includes courses that will teach them how to source opportunities, have insightful conversations with business owners, analyze a full range of credit risks, and structure risk-aware solutions.

For those who work in specialized segments, our suite of solutions also includes courses on agricultural lending, commercial real estate lending, and loan documentation.

Consumer banking

Successful retail banking professionals build meaningful, lasting relationships with customers, communicate effectively with internal partners, and evaluate and structure high-quality consumer loans.

To help your people build those skills, we offer a range of frontline and coaching courses centered on our CON2ECT Customer Experience Model. For financial institutions that already have a model, we offer skills-based sales and service training as well.

Our curriculum is rounded out with credit-focused courses that teach learners how to evaluate, document, and manage consumer loans and meet the needs of small-business customers serviced by the retail organization.

Community banks, credit unions, and building societies

Our solutions for your frontline employees introduce the skills needed to build meaningful, lasting relationships with customers (or members), improve communication with internal partners, and evaluate and structure high-quality consumer loans.

We can also help your business banking staff learn how to deepen relationships with small-business members and deliver differentiated solutions.

Corporate and investment banking

Our Corporate and Investment Banking courses explore the financial analysis, cash flow analysis, and risk management skills needed to evaluate complex financing arrangements and design strategic solutions that advance your organization’s relationships with its largest clients.

Our suite of solutions also includes intermediate and advanced courses on a range of specialized topics, from bank and sovereign risk analysis to public finance and corporate debt restructuring.

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Interested in learning more about our offerings? Our solutions specialists are ready to help.